Storemap 7-Day Return and Refund Policy

At Storemap, we want you to be satisfied with your purchase. If you are not completely satisfied, you may request a return within 7 days of receiving your order, subject to the conditions below.

1. Return Eligibility

To be eligible for a return:

• The return request must be made within 7 days of delivery.
• The product must be unused, unworn, and in its original condition.
• The product must be returned with its original packaging, tags, labels, accessories, and invoice/order details where applicable.
• Products damaged due to misuse, improper handling, or normal wear and tear may not be eligible for return.

2. Non-Returnable Products

Certain products may not be eligible for return due to hygiene, safety, customization, or other applicable restrictions. Any such exclusions will be clearly mentioned on the product page before purchase.

3. Return Process

To request a return, please contact Storemap Customer Support with your order number and reason for the return. Our team will provide instructions for completing the return.

Products should be securely packaged to prevent damage during transit.

4. Refunds

Once the returned product is received and inspected, Storemap will notify you whether the return has been approved.

If approved, the refund will be processed to the original payment method, where applicable. The time required for the refund to appear in your account may vary depending on your bank, payment provider, or payment method.

5. Return Shipping

Return shipping charges, if any, will depend on the reason for the return and the applicable Storemap return process. If the product is defective, damaged, or incorrectly delivered, please contact us as soon as possible so we can assist you.

6. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact Storemap Customer Support promptly after delivery and provide your order details and, where requested, photographs or other evidence of the issue.

7. Exchanges

Exchanges may be offered depending on product availability and Storemap's applicable return process. If an exchange is not available, an eligible refund may be provided instead.

8. Important Note

This policy is subject to applicable consumer protection laws and regulations. Nothing in this policy is intended to limit any rights you may have under applicable law.

9. Contact Us

For return or refund assistance, please contact Storemap Customer Support through the contact details provided on our website or order confirmation.

Storemap — Simple Shopping, Hassle-Free Returns.